25 ideas to generate more hotel reviews
Quality and quantity are both important when it comes to reviews for your boutique hotel. When your hotel provides great […]
How to plan reputation management at your hotel
When it comes to making choices about hotel destinations, travellers are deeply and increasingly invested in online reviews. At the […]
How to audit your current reputation management
If you are looking at the bigger picture, you could start with using the Net Promoter Score (NPS). It is one […]
Reputation and the travel booker
TripAdvisor made itself a fearsome name in the travel industry by capturing, analysing and sharing views and opinions from travellers […]