Quality and quantity are both important when it comes to reviews for your boutique hotel. When your hotel provides great stay experiences, they also generate organic reviews that naturally help.…Continue Reading →
When it comes to making choices about hotel destinations, travellers are deeply and increasingly invested in online reviews. At the…
If you are looking at the bigger picture, you could start with using the Net Promoter Score (NPS). It is one…
TripAdvisor made itself a fearsome name in the travel industry by capturing, analysing and sharing views and opinions from travellers…
